2.1
22.1K reviews
1M+
Downloads
Content rating
Everyone
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About this app

EZ WAY Yiliwei
Customs and Trade Online Customs Clearance Value-Added Service - Customs Declaration Appointment
Provide the consignor to entrust the customs broker to make a one-time appointment when importing and exporting.

Instructions for use rights:
(1) Camera - ID photo
(2) Telephone - call customer service or customs broker
(3) Read the mobile phone status - Telecom authentication (registration, real-name appointment use)
(4) Storage Space - Browse Image Gallery

※Remind you:
●In order to ensure the security of your account, please do not use a cracked (eg root/JB) mobile device, and install protection software in the device.

●In order to have a better user experience, this APP is suitable for the operating system of Android 5.0 (inclusive) or above, and users are recommended to update the mobile operating system to the latest version (Android 8.0 (inclusive) or above).

●The personal information collected by EZWAY includes:
User's name, unified ID card number, date of birth, contact information (mobile phone number, e-mail) and other information.
Updated on
May 10, 2024

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
No data shared with third parties
Learn more about how developers declare sharing
No data collected
Learn more about how developers declare collection

Ratings and reviews

2.1
21.8K reviews
Tom Foley
October 19, 2022
This app is truly horrible. Get the feeling that it was created by blind monkeys using their feet. It looks pretty good, but it works so poorly. It was almost impossible just to get registered as a user. The app will trap you on a screen with choices that make no sense, not providing all reasonable options. And then, you discover that you cannot escape from that screen. The back arrow doesn't work. There's no cancel. I had to just reboot the phone to get out of it. So bad. Update: It gets worse
30 people found this review helpful
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關貿網路股份有限公司
October 17, 2022
您好,EZWAY為海關實名認證APP,如您是網購平台購買問題,麻煩您洽詢網購平台客服人員;如是EZWAY操作或實名認證問題,再麻煩您將問題及相關畫面E-MAIL至ezway@tradevan.com.tw,謝謝。
A Google user
October 16, 2019
You have an option to choose between Taiwanese citizen and non-citizen, so you think they app would be more foreigner friendly. I have the same complaints as every other foreigner reviewing this app. My ARC starts with two letters, the app only allows you to enter one letter. My full name has more characters than the app allows you to enter. Useless.
36 people found this review helpful
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關貿網路股份有限公司
October 29, 2019
To solve your problem, please send email to cs885@tradevan.com.tw, we will reply as soon as possible. Thank you.
Tristan “宮本兼” Pott
December 13, 2022
This app doesn't work if you have an APRC—it will not allow you to register. It says it has English translations however anytime there's an error message, it's in chinese. The English that exists is generally nonsensical. There is no help or customer support for this. If you're anything like me you'll be greeted with this message 辨識失敗, which occurs over and over and over again every time you try to actually scan any documents.
6 people found this review helpful
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關貿網路股份有限公司
December 15, 2022
您好,如有APP註冊相關問題,歡迎您將問題E-MAIL至ezway@tradevan.com.tw,客服人員會儘速協助您確認,或請您於文字客服輸入"外籍人士實名認證",文字客服即可提供您居留證實名認證操作手冊供您參考使用,謝謝。

What's new

優化認證流程