Alex Taran
- Flag inappropriate
- Show review history
login broken. after entering and pressing "log in" the page hangs infinitely. though it sends sms, but nowere to enter the code because page hangs. unfortunately, fingerprint login also breaks very often, need to always enter password each time again :(
A. Will
I changed from sanitas to swita. I realized sanitas has great services with lot better app... I hope they would improve the service.
Lassi Tuura
- Flag inappropriate
- Show review history
Keeps resetting the biometric login, which makes the app roughly useless if you don't use a simple password. Reported by others, maintainers seem to suggest to exit the app cleanly, but who would ever go through some special process to close an app!? (And contrary to the response, I never logout from the app.)
SWICA Krankenversicherung AG
April 9, 2024
Dear Lassi Tuura. If you use the biometric login, we recommend that you do not log out after your session in mySWICA, but simply close the app completely. If you actively log out, you will automatically be asked for your e-mail, password and SMS code again the next time you log in.