Jennifer Gates
Cameras are great quality, app is completely useless. No point in having the awesome cameras if we can't view them. The app stops every 2 or 5 minutes saying no activity, sometimes stays on for an hour. No consistency at all. And yes, we do have all cameras and devices on the same network. This app is awful!
Michael Drivas
The app works for the money I paid... A few things I don't like about it The alarm goes off on motion in person. Detection, too much faults alerts constantly. I've adjusted or tried to adjust the sensitivity and still constantly goes off. Luckily, the alarm is not that loud doesn't bother my neighbors or me when I'm in the house. At night when I'm in the driveway. I would expect it to go off. And if an intruder heard it, they would probably turn around and walk away period
11 people found this review helpful
Joshua Markland
- Flag inappropriate
- Show review history
Shortcuts and automation only work sometimes. I have a DIY alarm set up with all tapo devices, and it's frustrating when the shortcuts/automation (100% done properly and all criteria being met) don't work as I have them set up. It causes my alarm to go off when opening a door, though it should be disarmed per the shortcuts/automation.
11 people found this review helpful
TP-LINK GLOBAL INC.
March 12, 2024
Hi Joshua! Thank you for bringing this to our attention, we’d like to help with this issue and provide a solution. Contact us by forwarding this developer's reply email to feedback.tapo@tp-link.com, share the details of the problem, and attach related screenshots/videos of the problem in the App, support team will try the best to help!